1. About this policy

This Privacy Policy explains how your personal information is collected, used, and protected when you use this website or engage in counselling services.

I am committed to handling your data responsibly and in line with the General Data Protection Regulation (GDPR).

2. Who I am

I am a qualified person-centred counsellor providing online therapy to clients internationally.

For the purposes of data protection law, I am the data controller of your personal information.

3. Information I collect

- Basic contact details (name, email address, phone number)

- Information you provide when making an enquiry or booking

- Information shared during counselling sessions

- Appointment and administrative records

- Limited technical data (cookies/analytics if enabled)

4. How your information is used

- Respond to enquiries

- Arrange and manage sessions

- Provide therapeutic support

- Maintain records

- Meet legal, ethical, and insurance obligations

5. Confidentiality

All counselling sessions are confidential, except:

- Serious risk of harm to you or others

- Legal or court requirements

6. International clients

I work with clients internationally. My insurance covers worldwide work except USA and Canada.

7. Data storage and security

Data is stored securely using password-protected and encrypted systems where appropriate.

8. Data retention

Records are kept for up to 7 years after counselling ends, then securely deleted.

9. Your rights

You may access, correct, or request deletion of your data where legally applicable.

10. Cookies

Cookies may be used for website functionality and analytics.

11. Contact

Directly by email